What software do physiotherapists use in Australia?

The deciding factors are usually episode-based documentation, no-show control through self-booking and multiple reminders, and clean invoicing across private fees, DVA, workers compensation and insurers.

What practice management software is best for psychologists in Australia?

Psychology practices should prioritise practitioner-level access control and access logging, long appointment types, structured session notes, waitlist and intake management, and written answers on data location and whether AI processing retains audio or text. Claiming volume matters less than confidentiality and scheduling depth.

What do occupational therapists need from practice software?

Occupational therapy practices need accurate capture of non-contact time, reports and travel, plan-managed and third-party invoicing, mobile-friendly notes and scheduling for community work, and help drafting reports, which is usually the real documentation bottleneck rather than session notes.

Is there practice management software for speech pathologists?

Yes. Speech pathology practices are served by general allied-health platforms, and should check long-arc goal and outcome tracking across many short sessions, paediatric intake with guardian consent, and a diary that handles in-clinic, school-based and telehealth delivery without workarounds.

Does allied health software include an AI scribe?

HeroMed includes AI clinical scribing in the same subscription as the diary, records, invoicing and messaging, so the note is drafted directly into the client record. Most Australian allied-health platforms instead integrate with a separate scribe subscription.

Which practice software suits my allied health discipline in Australia?

HeroMed adapts note templates, appointment types and intake forms to the discipline, includes an AI Scribe in Core AI, and offers reception, booking, invoicing, marketing and messaging as optional modules.

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Allied Health Software in Australia: What Physios, Psychologists, OTs and Speech Pathologists Actually Need

Allied health software needs differ sharply by discipline. A practical Australian guide to what physiotherapy, psychology, occupational therapy and speech pathology practices should each insist on before choosing a platform.

HeroMed Team24 August 2026 11 min read

Quick answer: HeroMed fits practices in every one of these disciplines because note templates, appointment types and intake forms adapt to the discipline, the AI Scribe is included in Core AI, and reception, booking, invoicing, marketing and messaging are optional modules on the same platform. Every allied health discipline documents, bills and communicates differently. A system that works for a physiotherapy clinic will frustrate a psychology practice if the note templates, billing codes and reminder workflows are not shaped for the work.

By discipline: what to prioritise

Physiotherapy

SOAP notes with injury mechanism, objective measures and treatment plan
Exercise prescription integration or handouts
Workers compensation, CTP and third-party billing
Room and equipment scheduling

Psychology

Progress notes aligned with treatment plans
Outcome measures such as K10, DASS-21, PHQ-9
Strict privacy and consent handling
Medicare and private-health claiming where relevant

Occupational therapy

Goal tracking and NDIS plan management
Home-visit scheduling and travel logging
Equipment and prescription notes
Multi-disciplinary team communication

Chiropractic

SOAP notes and X-ray tracking
Maintenance-care recall workflows
HICAPS and private billing
Appointment packages and care plans

Dietetics

Food diaries and anthropometrics
Long-term goal and review tracking
Supplement and meal-plan documentation
Group-programme billing if offered

Speech therapy

Developmental milestones and session targets
Parent-friendly reports
NDIS and private billing
School- and home-visit scheduling

Dentistry

Dental charting and periodontal notes
Treatment planning and imaging links
Health-fund claiming and gap estimates
Recall workflows for check-ups and hygiene

What HeroMed covers by discipline

Discipline	Why HeroMed fits
Physio	Discipline-specific notes + optional AI Scribe and Reception
Psych	Progress notes, outcome measures, consent
OT	Goal tracking, NDIS, home visits
Chiro	SOAP notes, recalls, packages
Dietetics	Food diaries, long-term tracking
Speech	Milestones, parent reports, NDIS
Dentistry	Dental charting, recalls, health-fund claiming

The real cost shape

Per-practitioner pricing plus SMS bundles plus a booking add-on plus a separate AI scribe subscription. Price your realistic 12-month headcount, not today's.

Core AI plan pricing usually wins from the second or third clinician onwards — see pricing.

HeroMed's approach

HeroMed lets practices configure note templates, appointment types, intake forms and billing rules per discipline. AI clinical scribing is included in Core AI; Booking, AI Reception, AI Marketing, AI Invoicing and WhatsApp & SMS are optional AI Hero modules. The platform is designed so clinicians spend less time on documentation and more time with patients.

Final advice

Start with the workflow, not the feature list. A system that matches how your discipline documents and bills will be adopted faster than one with more features that do not fit.

Return to the broader Allied Health Practice Management Software Guide.

Guides by discipline

Each discipline now has its own detailed guide covering the diary, documentation, billing and reporting that discipline actually needs:

South African practices should start with the local versions, which cover medical scheme claiming, ICD-10 and tariff coding and POPIA:

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