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AI Heroes

AI-empowered journeys, not just AI scribing.

Modular AI add-ons that bolt onto HeroMed Core AI. Pick what you need today — add the rest as your practice grows.

Meet the AI Heroes

AI Scribe Hero

Your copilot in the consult room.

Ambient transcription, structured clinical notes, one-click coding, automated profile creation and medical-history extraction — even photo-to-data capture.

  • Clinical templates
  • ICD-10 / CPT mapping
  • Profile & history extraction
  • Photo-to-data
Learn more about AI Scribe Hero
AI Scribe Hero
AI Actions
AI
Auto-code billing
Map clinical notes to billing codes
AI
Extract medical history
Pull past conditions and medications
AI
Generate document
Letter, referral, treatment plan
AI Assistance services are assistive, not authoritative.

Booking Hero

Self-booking, fully intake-aware.

Let patients book themselves into the right slot, with intake and consent attached before they arrive.

  • Branded booking pages
  • Smart intake forms
  • Direct calendar sync
  • Reminders included
Learn more about Booking Hero
Booking Hero
AI Actions
AI
Smart slot matching
Right practitioner, right room, right time
AI
Attach intake forms
Consent + history filed before they arrive
AI
Auto reminders
Email · SMS · WhatsApp — your choice
AI Assistance services are assistive, not authoritative.

AI Invoicing Hero

Region-perfect billing.

Localised codes, tariffs and medical scheme integrations. Invoices generated from notes — no double entry.

  • Regional tariffs
  • Medical tarrif integrations
  • One-click invoicing
  • Audit-ready records
Learn more about AI Invoicing Hero
AI Invoicing Hero
AI Actions
AI
Current tariffs
Region scheme pricing· HPCSA · Scheme templates
AI
Submit claims
Submit to medical insurance in one click
AI
Reconcile remittance
Match payments to invoices automatically
AI Assistance services are assistive, not authoritative.

AI Reception Hero

Never miss a call. Never miss a booking.

Voice AI answers your phone, qualifies the caller, books appointments and writes them directly to your calendar.

  • 24/7 voice agent
  • Auto-booking to calendar
  • FAQ handling
  • Call summaries
Learn more about AI Reception Hero
AI Reception Hero
AI Actions
AI
Answer & qualify
Triages new patient vs existing in seconds
AI
Book directly
Writes to your calendar in real time
AI
Summarise & route
Email summary lands in your inbox
AI Assistance services are assistive, not authoritative.

AI Marketing Hero

Personalise *everything*.

Create campaigns, follow-ups and patient journeys in your tone of voice — compliant, on-brand, automatic.

  • Brand-aware copy
  • Patient segments
  • Automated journeys
  • Campaign analytics
Learn more about AI Marketing Hero
AI Marketing Hero
AI Actions
AI
Draft a campaign
In your brand voice, on every channel
AI
Segment patients
By condition, recall date, demographics
AI
Measure & iterate
Open · click · book conversions
AI Assistance services are assistive, not authoritative.

WhatsApp & SMS

Meet patients where they are.

Reminders, confirmations and delivery reporting over the channels patients actually read.

  • Email-first reminders
  • WhatsApp & SMS options
  • Up to 3 sending times
  • Compliant opt-in
Learn more about WhatsApp & SMS
WhatsApp & SMS
AI Actions
AI
Booking confirmations
Auto-send on booking with calendar link
AI
Reminder templates
Localised, on-brand, opt-in compliant
AI
Delivery reporting
Sent, failed, opened and read status
AI Assistance services are assistive, not authoritative.
Common questions

AI, answered clearly.

What are HeroMed's AI Heroes?

AI Heroes are modular AI assistants that plug into your practice: AI Scribe for ambient clinical notes and coding, Booking Hero for intake-aware self-booking, AI Reception for calls, AI Marketing for patient re-engagement, AI Invoicing for claims and statements, and a WhatsApp/SMS Hero for appointment confirmations and reminders.

Is the AI Scribe accurate enough for clinical use?

The AI Scribe produces structured, editable notes with ICD-10 and CPT mapping. Every note is presented for clinician review and must be approved and locked before it becomes part of the record. AI assistance is assistive, not authoritative — the clinician always signs off.

Who is responsible for an AI-generated clinical note?

The clinician who signs it. Regulators and indemnity insurers treat AI documentation as assistive, so an AI draft carries no clinical authority until a clinician reviews, edits and approves it. HeroMed keeps an audit trail of who drafted, edited and approved every note.

Do I need patient consent before using an AI scribe in a consult?

In practice yes. Consult audio is sensitive health information under POPIA in South Africa and the Privacy Act in Australia. Explain in one sentence that a secure tool records the conversation to help with notes, record that consent, and let patients decline — with the feature simply switched off for that visit.

Which clinicians can use the AI Heroes?

The AI Heroes are designed for medical and allied-health clinicians across disciplines — GPs, specialists, physiotherapists, occupational therapists, psychologists, dentists, dietitians, speech therapists and multidisciplinary teams. Templates adapt to the workflow of each discipline.

How is patient data handled by the AI, and is it used for training?

Recordings, transcripts and AI outputs are processed inside the HeroMed platform under the same POPIA, HIPAA and GDPR-aware controls as the rest of your data — encrypted in transit and at rest, with role-based access and full audit trails. Your patient data is not used to train AI models, by HeroMed or by the AI providers behind it.

Can I turn individual AI Heroes on or off?

Yes. Each AI Hero is modular. You can enable only the ones you need — for example the Scribe on its own — and add more later as your practice grows. Usage is metered through AI credits included in your plan.

Evaluating AI for your practice? Read the 15 questions doctors ask before adopting any AI tool.

Your practice, perfected.

Start with HeroMed Core AI, then layer in any AI Hero your practice requires. 14 days free — no credit card, no lock-in.

Talk to us