Talk to us

Let's chat.

Book a demo, share your practice story, or just ask a question. A real human replies within one business day.

By sending you agree to be contacted by HeroMed. We never share your details.

Common questions

Before you reach out.

A few quick answers — if yours isn't here, the form above is the fastest way to get a human reply.

How quickly does HeroMed reply to enquiries?

A real human from the HeroMed team replies within one business day — usually much sooner. We don't route new enquiries through an outsourced call centre.

Can I book a demo of HeroMed?

Yes. Select 'Book a demo' on the form and we'll schedule a 15-minute discovery call at a time that suits your practice. Demos are tailored to your clinical discipline and workflow.

Where is HeroMed available?

HeroMed serves clinicians globally, including South Africa, the United Kingdom, Ireland, the United States, Canada, Australia, New Zealand and the UAE. Choose your region on the form and we'll route your enquiry appropriately.

Do you offer a free trial before I commit?

Yes — every new practice gets a 14-day free trial with full access. No credit card required to start.

I'm an existing customer and need support. Where do I go?

Sign in to HeroMed and open the in-app help panel — that's the fastest route for account-specific support. This contact form is best for new enquiries, demos and partnerships.