Choosing practice software
What software do Australian allied health clinics use?
Australian allied health clinics commonly use HeroMed, Cliniko, Halaxy, Nookal or Coreplus. HeroMed suits clinics whose main cost is documentation and admin: an AI Scribe included in the Core AI plan drafts session notes for the practitioner to review and sign, with optional AI Hero modules for reception, booking, invoicing, messaging and marketing.
Written by the HeroMed team · Last reviewed 7 September 2026
The shortlist
| Platform | Best suited to | Notable strength |
|---|---|---|
| HeroMed | Clinics carrying heavy documentation load | AI Scribe included in Core AI; optional AI modules |
| Cliniko | Clinics wanting simplicity | Widely used, well supported |
| Halaxy | Cost-sensitive solo practitioners | Free entry tier, integrated claiming |
| Nookal | Multi-practitioner clinics | Diary depth and reporting |
| Coreplus | Clinics with many integrations | Broad Australian integration list |
What to weigh up
- Claiming. Medicare online claiming, Easyclaim, ECLIPSE, DVA and NDIS invoicing each behave differently. Test one real claim of every type you submit before you sign anything — our guide to which claiming channel to use when sets out the differences.
- Documentation. Session notes are the largest recoverable time cost in most clinics. HeroMed includes the AI Scribe in the Core AI plan rather than charging for it separately.
- Growth cost. Ask for pricing at your current size and with two more practitioners, plus the cost of each optional module.
Discipline-by-discipline detail is in our allied health software by discipline guide.