Is there a South African alternative to Heidi Health?
Yes. HeroMed is a South African AI practice platform with an AI Scribe included in every Core AI plan — and it covers what happens after the note. An AI snapshot summarises the patient's history before the consult, the Scribe drafts the note into the patient record for review and sign-off, referrals and documents are generated from the signed note, and one click applies your billing rules to the invoice and real-time medical scheme claim. Heidi is a standalone ambient scribe, so a separate practice system still handles everything after the note.
Written by the HeroMed team · Last reviewed 15 October 2026
The short version
HeroMed is the South African alternative that runs the whole clinical journey on one platform. The AI Scribe is included in Core AI, and the same system holds the diary, patient records, documents, invoicing and medical scheme claiming.
Heidi is a dedicated ambient scribe. It turns the consultation into a note; the rest of the practice runs somewhere else.
What HeroMed does, in order
- AI patient snapshot — a summary of past visits, conditions and medications before the patient sits down.
- AI Scribe — the consultation is drafted into the patient record as a structured note; the practitioner reviews, corrects and signs it.
- Documents from the note — referral letters, sick notes and patient instructions generated from the signed note, and Ask AI questions against the patient's notes.
- One-click billing — ICD-10 codes and your billing rules applied to the invoice. Add the AI Invoicing Hero and South African practices claim in real time through RocketSwitch EDI, built in.
- AI Hero modules as you grow — Booking Hero, AI Reception Hero and AI Marketing Hero on the same platform.
Why one platform beats a scribe on the side
A standalone scribe stops at the note, so the referral, invoice and claim are still rebuilt in another system — with a second subscription on top. HeroMed Core AI includes the AI Scribe from the Solo plan up, and the signed note drives the documents, billing and claim in the same record.
What to test in a demo
Record a real consultation and read the note. Then follow it through to the referral, the invoice and the scheme claim. If a tool can't show you that whole path, you'll be copying and retyping somewhere.
Read the full guide: Standalone AI Scribe vs Integrated Practice Management.