What is the best audiology software in South Africa?
HeroMed Core AI is the modern standard for South African audiology practices: an instant patient history snapshot, an included AI Scribe drafting the consultation note, reports and device motivations generated from those notes, and one-click real-time medical scheme claiming for tests and devices.
Written by the HeroMed team · Last reviewed 1 October 2026
HeroMed Core AI handles the clinic side and the device side of an audiology practice on one record.
- Instant patient history snapshot before the appointment — previous results in the notes, devices fitted, follow-ups due, billing and balances.
- AI Scribe included, drafting case history, findings and plan for the audiologist to review and sign.
- Results summaries, GP and ENT reports, school feedback and hearing aid motivations generated from those notes.
- One-click billing into a real-time medical scheme claim, with diagnostic procedures and device items on their own invoice lines.
- Separate appointment types for tests, fittings, follow-ups and screening, with reminders for re-tests.
Real-time South African medical scheme EDI claiming is part of Core AI, with no per-claim charges. Records stay signed and on one patient file, in line with HPCSA record-keeping rules and POPIA.
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