HeroMed vs myMPS — Is There Anything Better Than Your Current Billing System?
HeroMed Core AI is the option for a South African practice that wants the admin to shrink rather than move: an AI Scribe that drafts the clinical note during the consultation for the practitioner to review and sign, real-time medical scheme claim submission with remittance and reconciliation, and one patient record holding contact details, medical aid and plan, documents, communications and appointment history. myMPS is Healthbridge's practice management and billing product and it does the billing job well — mature scheme claiming, benefit checks, accounts and reporting, with an EMR and an outsourced billing bureau available alongside it. The practical difference is scope: myMPS is billing and practice administration, while HeroMed keeps the diary, the clinical note, the invoice and the claim on one platform and adds AI reception, booking, messaging and marketing as optional AI Hero modules.
At a glance: HeroMed vs myMPS
| Capability | HeroMed | myMPS |
|---|---|---|
| Practice management (calendar, clients, notes, billing) | ||
| AI clinical scribe included | Included in Core AI | EMR sold separately |
| AI virtual receptionist / voice | Optional AI Hero module | |
| AI marketing / patient re-engagement | Optional AI Hero module | |
| Online booking widget | Optional AI Hero module | Separate Healthbridge booking product |
| WhatsApp + SMS messaging | SMS / email reminders | |
| Custom patient intake forms | ||
| Predictable subscription (no per-note credit surprises) | Published Core plan + optional modules | Quote-based; pricing not published |
| Multi-region ready (SA, UK, EU, AU, US, ME) | South Africa only | |
| Single platform, single login | Billing, EMR and bureau are separate products |
When myMPS is the right choice
Stay on myMPS if your practice is built around medical scheme billing and nothing else needs to change — the claiming is mature, your staff know the screens, and Healthbridge's bureau can take the billing off your hands entirely if you would rather not touch it. If your only frustration is the login page rather than the workload, switching software will not fix much.
Learn more directly from myMPS: www.healthbridge.co.za
When HeroMed is the better fit
Your notes are the bottleneck, not the billing
HeroMed's AI Scribe listens to the consultation and drafts a structured clinical note into the patient record for you to review and sign, then carries diagnosis and procedure codes through to the invoice. On myMPS the clinical side sits in a separate EMR product.
You want one patient record, not three systems
Diary, patient record, clinical note, invoice, scheme claim and patient messaging all live on the same platform in HeroMed, instead of a billing product plus a clinical product plus a bureau service.
You want to know the price before you call anyone
HeroMed Core AI is a published monthly plan per practice with an included AI credit allowance and optional AI Hero modules. Healthbridge quotes per practice.
You want the front desk automated too
Optional AI Hero modules answer calls, take bookings, send WhatsApp and SMS confirmations and reminders off the live diary, and handle patient re-engagement — all on the same platform.
Pricing at a glance
HeroMed Core AI is a published monthly plan per practice, includes the AI Scribe and a monthly AI credit allowance, covers South African scheme claiming, and lets you add only the AI Hero modules you need. Rates are on our pricing page.
See HeroMed pricingHealthbridge does not publish myMPS rates — pricing is quoted per practice and varies by speciality, patient volume and claim values, with the EMR and billing bureau priced separately.
See myMPS pricingCompare your full monthly stack — billing, clinical system, reminders, any scribe and any bureau fee — against a single HeroMed Core AI plan, not module against module.
Common questions
What is myMPS?
myMPS is Healthbridge's practice management and medical billing platform for South African practices — patient accounts, real-time medical scheme claim submission, benefit checks, remittances and reporting. If you sign in at mymps.co.za, that is the product this page compares against.
Is HeroMed an alternative to myMPS?
Yes. HeroMed Core AI covers the same day-to-day practice workflow — diary, patients, accounts and real-time South African medical scheme claiming with remittance reconciliation — and includes an AI Scribe that drafts the clinical note during the consultation, with AI reception, booking, messaging and marketing available as optional modules.
Can HeroMed submit medical scheme claims in real time?
Yes. Claim submission, scheme responses, remittances and reconciliation are built into HeroMed Core AI, so the claim leaves from the same place the invoice is raised. There is no separate claiming subscription to arrange.
Does HeroMed offer a billing bureau like Healthbridge?
No. HeroMed is software your own team runs, with the admin automated rather than handed to an external team. If you specifically want people to do your billing for you, that is a genuine advantage on Healthbridge's side.
What does moving off myMPS involve?
Ask Healthbridge for your data export format in writing, then our team moves patient records, medical aid details, appointment history and outstanding balances, sets up your tariffs and note templates, and runs both systems in parallel for two to four weeks so nothing is lost mid-claim.
Is this the same as comparing HeroMed with Healthbridge?
Closely related — myMPS is the practice management and billing product inside the wider Healthbridge range. Our [HeroMed vs Healthbridge](/compare/heromed-vs-healthbridge) page looks at the whole range, including the EMR and the bureau.
See the difference in a live practice — no credit card required.