HeroMed vs Freed — A Standalone AI Scribe, or a Practice Platform With Scribing Inside?
Freed is a focused, well-liked AI scribe built around the individual clinician, with published plans from about $59/month and ICD-10 and CPT coding on its top tier. If a scribe is genuinely all you need, it does that job well. HeroMed's scribe sits inside the practice system that already holds the calendar, the patient record and the invoice — so the note lands where the rest of the clinic already works, on one subscription.
At a glance: HeroMed vs Freed
| Capability | HeroMed | Freed |
|---|---|---|
| Ambient capture + structured clinical notes | ||
| Coding support (ICD-10 / CPT) | On their Premier tier | |
| Patient history + profile extraction | Visit summaries & patient context | |
| Calendar, clients and billing in the same system | Pushes to your EHR instead | |
| AI virtual receptionist / voice | ||
| Online booking, WhatsApp and SMS | ||
| Predictable subscription (no per-note metering) | Flat plan, credits included | Entry tier capped at 40 notes/month |
| Multi-region ready (SA, UK, EU, AU, US, ME) | US-centric coding and billing focus | |
| Single subscription, single login | Pairs with a separate PMS |
When Freed is the right choice
Freed is a strong choice if your practice management system is already settled and you only want to stop typing notes. Individual clinicians rate it highly, onboarding takes minutes, and its published pricing means you know exactly what you're paying before you talk to anyone.
Learn more directly from Freed: www.getfreed.ai
When HeroMed is the better fit
You want the note to land in the record automatically
HeroMed's Scribe writes into the patient record inside the same platform that holds the appointment and the invoice — no export step, no second login.
You want more than the note automated
Reception calls, bookings, reminders and patient re-engagement are separate AI Heroes on the same subscription. A scribe covers documentation only.
You're running a clinic, not just a caseload
Freed's plans are built per clinician. HeroMed is built around the practice — shared calendars, intake forms, invoicing and scheme reconciliation across the whole team.
You practise outside the US
HeroMed is multi-region by design across South Africa, the UK, EU, Australia, the US and the Middle East, with regional billing behaviour rather than a US-first coding workflow.
Pricing at a glance
HeroMed is a flat monthly platform subscription with AI credits included — scribing draws from that pool alongside the rest of the platform.
See HeroMed pricingFreed publishes per-clinician plans on its pricing page: a Starter tier from about $59/month capped at 40 notes, a Core tier for unlimited notes, a Premier tier around $119/month adding EHR push and ICD-10/CPT coding, and custom Groups pricing. You still need a practice management system alongside it.
See Freed pricingCompare Freed plus your PMS plus SMS costs against a single HeroMed plan. Rates change — confirm current pricing on Freed's own site.
Common questions
Is HeroMed an alternative to Freed?
It depends what you're solving. If you want a scribe bolted onto software you already like, Freed is a good pick. If you want the scribe and the practice platform in one place — calendar, patient records, intake, invoicing, reception and messaging — HeroMed replaces both.
Does HeroMed's scribe do ICD-10 and CPT coding?
Yes. The AI Scribe maps the note to ICD-10 diagnosis codes and procedure codes and hands them straight to invoicing, so the claim is built from the note rather than re-typed. The clinician confirms the codes before anything is submitted.
Is there a note limit on HeroMed?
HeroMed meters AI usage through the credits included in your plan — 1,500 on Solo, 3,000 on Team and 7,000 on Practice — rather than a fixed note cap per clinician. See the pricing page for current allowances.
Which works out cheaper?
Compare the total stack, not the scribe line item. A scribe subscription plus a practice management subscription plus SMS credits usually costs more than one HeroMed plan, especially once more than one clinician is involved.
See the difference in a live practice — no credit card required.