HeroMed vs coreplus — Which Allied Health Platform Fits Your Australian Practice in 2026?
coreplus is one of the most established allied-health practice platforms in Australia: clinical notes and templates, referral management, online booking, telehealth and invoicing built around local funding sources including Medicare, DVA, NDIS and insurers. HeroMed covers the same daily practice workflow and adds AI clinical scribing, an AI receptionist that answers the phone and books, AI marketing and patient messaging inside one subscription. If your priority is deep, long-standing Australian claiming plumbing, coreplus has more history there; if your priority is removing the admin around the diary, HeroMed does more of it natively.
At a glance: HeroMed vs coreplus
| Capability | HeroMed | coreplus |
|---|---|---|
| Practice management (calendar, clients, notes, billing) | ||
| AI clinical scribe included | Built-in | Via third-party scribe integrations |
| AI virtual receptionist / voice included | AI Reception Hero | |
| AI marketing / patient re-engagement included | ||
| Online booking widget | ||
| WhatsApp + SMS built in | SMS bundles; WhatsApp not native | |
| Custom patient intake forms | ||
| Predictable subscription (no per-note credit surprises) | Flat monthly plans | Per-practitioner tiers plus add-ons |
| Multi-region ready (SA, UK, EU, AU, US, ME) | Australia-focused | |
| Single subscription, single login | PMS core; AI and comms are separate tools |
When coreplus is the right choice
coreplus is a strong choice if your practice lives inside Australian funding programmes and you want a platform that has handled referrals, plan-managed invoicing and multi-disciplinary teams for years. Practices with complex third-party billing and an existing preferred AI scribe often find its local depth hard to replace.
Learn more directly from coreplus: www.coreplus.com.au
When HeroMed is the better fit
You want documentation written for you
HeroMed's AI Scribe drafts the structured note from the session inside the patient record — no second subscription, no copy-paste between a scribe app and the file.
Missed calls are costing you bookings
AI Reception answers the phone, handles common questions and books into the live diary, which is not something a traditional allied-health PMS does.
You want reminders, recalls and marketing on one bill
Patient messaging, reminder sequences and re-engagement campaigns run on the same subscription rather than through separate SMS or marketing vendors.
You are growing past per-practitioner pricing
Flat per-practice plans stay predictable as you add clinicians, and AI credits are included rather than metered per note.
Pricing at a glance
Flat monthly plans per practice with AI credits included across scribing, reception and messaging. Rates are published on our pricing page.
See HeroMed pricingcoreplus publishes tiered plans priced around practitioner numbers, with additional costs for items such as SMS and some integrations. Confirm current rates on their own site.
See coreplus pricingCompare like for like: add your realistic 12-month practitioner count, SMS spend and any separate AI scribe subscription to the per-seat price before putting it next to a single flat HeroMed plan.
Common questions
Is HeroMed a coreplus alternative for Australian allied health?
Yes. HeroMed runs the calendar, client records, clinical notes, invoicing and patient communication an allied-health practice needs, and adds AI scribing and AI reception natively. Practices with heavy Medicare or plan-managed claiming should confirm their exact claiming path with us first.
Does HeroMed submit Medicare claims like coreplus does?
HeroMed produces clean itemised invoices and tracks payments, but Medicare online claiming submission is not native in HeroMed today — practices continue to submit through their existing channel. coreplus has longer-standing local claiming integration, and we would rather be clear about that than sell around it.
Does HeroMed handle NDIS-style plan-managed invoicing?
HeroMed can invoice third parties, including plan managers, from the same billing workflow. If your practice depends on bulk NDIS claim file generation, tell us your exact process during a walkthrough so you can judge the fit honestly.
What does switching from coreplus involve?
Get your export format from coreplus in writing first, then our team helps move client records, appointment history and outstanding balances, sets up your note templates and fee schedules, and runs both systems in parallel for two to four weeks.
See the difference in a live practice — no credit card required.