HeroMed vs coreplus — Which Allied Health Platform Fits Your Australian Practice in 2026?
HeroMed is the AI-native platform in this comparison: HeroMed Core AI includes an AI Scribe that drafts the consultation note for the practitioner to review and sign, an AI snapshot of the patient's history, referrals and documents generated from the signed note, and one-click billing that applies your billing rules to the invoice — with an AI receptionist, AI marketing, online booking and patient messaging as optional AI Hero modules on one bill. coreplus is a long-standing Australian allied-health platform: clinical notes and templates, referral management, online booking, telehealth and invoicing built around local funding sources including Medicare, DVA, NDIS and insurers. If your priority is long-standing Australian claiming detail, coreplus has more history there; if your priority is removing the admin around the diary, HeroMed does more of it natively.
At a glance: HeroMed vs coreplus
| Capability | HeroMed | coreplus |
|---|---|---|
| Practice management (calendar, clients, notes, billing) | ||
| AI clinical scribe included | Via third-party scribe integrations | |
| AI virtual receptionist / voice | Optional AI Hero module | |
| AI marketing / patient re-engagement | Optional AI Hero module | |
| Online booking widget | Optional AI Hero module | |
| WhatsApp + SMS messaging | SMS bundles; WhatsApp not native | |
| Custom patient intake forms | ||
| Predictable subscription (no per-note credit surprises) | Core plan + optional modules | Per-practitioner tiers plus add-ons |
| Multi-region ready (SA, UK, EU, AU, US, ME) | Australia-focused | |
| Single platform, single login | PMS core; AI and comms are separate tools |
When coreplus is the right choice
coreplus is a strong choice if your practice lives inside Australian funding programmes and you want a platform that has handled referrals, plan-managed invoicing and multi-disciplinary teams for years. Practices with complex third-party billing and an existing preferred AI scribe often find its local depth hard to replace.
Learn more directly from coreplus: www.coreplus.com.au
When HeroMed is the better fit
You want documentation written for you
HeroMed's AI Scribe drafts the structured note from the session inside the patient record — no second subscription, no copy-paste between a scribe app and the file.
Missed calls are costing you bookings
AI Reception answers the phone, handles common questions and books into the live diary, which is not something a traditional allied-health PMS does.
You want reminders, recalls and marketing on one bill
Patient messaging, reminder sequences and re-engagement campaigns run on the same platform, one bill rather than through separate SMS or marketing vendors.
You are growing past per-practitioner pricing
Core AI plans stay predictable as you add clinicians, and AI credits are included rather than metered per note.
Pricing at a glance
Core AI plans per practice with an included AI credit allowance. AI Scribe is included; other AI Heroes are optional modules. Rates are on our pricing page.
See HeroMed pricingcoreplus publishes tiered plans priced around practitioner numbers, with additional costs for items such as SMS and some integrations. Confirm current rates on their own site.
See coreplus pricingCompare like for like: add your realistic 12-month practitioner count, SMS spend and any separate AI scribe subscription to the per-seat price before putting it next to a single HeroMed Core AI plan.
Common questions
Is HeroMed a coreplus alternative for Australian allied health?
Yes. HeroMed runs the calendar, client records, clinical notes, invoicing and patient communication an allied-health practice needs, and adds AI scribing and AI reception natively. Practices with heavy Medicare or plan-managed claiming should confirm their exact claiming path with us first.
Does HeroMed submit Medicare claims like coreplus does?
HeroMed produces clean itemised invoices and tracks payments, but Medicare online claiming submission is not native in HeroMed today — practices continue to submit through their existing channel. coreplus has longer-standing local claiming integration, and we would rather be clear about that than sell around it.
Does HeroMed handle NDIS-style plan-managed invoicing?
HeroMed can invoice third parties, including plan managers, from the same billing workflow. If your practice depends on bulk NDIS claim file generation, tell us your exact process during a demo so you can judge the fit honestly.
What does switching from coreplus involve?
Get your export format from coreplus in writing first, then our team helps move client records, appointment history and outstanding balances, sets up your note templates and fee schedules, and runs both systems in parallel for two to four weeks.
See the difference in a live practice — no credit card required.