HeroMed vs Heidi — A Standalone AI Scribe, or the Whole Clinical Journey on One Platform?
HeroMed runs the whole clinical journey on one platform: an AI snapshot summarises the patient's history before they sit down, the AI Scribe (included in every Core AI plan) drafts the note into the patient record for you to review and sign, referrals and other documents are generated from that signed note, and one click applies your billing rules to the invoice and real-time medical scheme claim. Heidi is a dedicated ambient scribe with strong templates, an Ask Heidi assistant and code suggestions — but the diary, the longitudinal record, the invoice and the claim live in a separate practice system that Heidi integrates with rather than replaces. The real comparison is HeroMed against Heidi plus everything that happens after the note.
At a glance: HeroMed vs Heidi
| Capability | HeroMed | Heidi |
|---|---|---|
| AI patient history snapshot before the consult | From the full patient record | Past sessions and uploaded context |
| Ambient AI scribe drafting a structured note | Included in every Core AI plan | |
| Note files straight into the patient record | Via integrations with a separate system | |
| Referrals and documents generated from the signed note | Generated in Heidi, outside the practice record | |
| Ask AI questions against the patient's notes | Across the whole record | Ask Heidi, across sessions |
| One-click billing rules + real-time medical scheme claims | Suggests codes; invoicing and claiming stay in your practice system | |
| Calendar, patient records and intake forms | Pairs with a separate practice system | |
| Online booking, WhatsApp and SMS | Optional AI Hero modules | |
| AI virtual receptionist | Optional AI Hero module | |
| Single platform, single login, single bill |
When Heidi is the right choice
Heidi suits a clinician who is settled on an existing practice system and only wants an ambient scribe added alongside it. It is a focused note-taking tool with flexible templates.
Learn more directly from Heidi: www.heidihealth.com
When HeroMed is the better fit
The note is the trigger, not the finish line
Every consult creates follow-on work — a referral, a sick note, patient instructions, an invoice, a claim. In HeroMed all of it is generated from the signed note, so nothing is copied between tabs.
You walk in already knowing the patient
A scribe only hears today's conversation. HeroMed's AI snapshot summarises past visits, conditions and medications from the record before the consult starts.
Billing happens in one click
Codes and your practice's billing rules apply from the signed note to the invoice and the real-time medical scheme claim — no re-reading the note in another window.
One subscription instead of a stack
A scribe plus a practice system plus messaging means several logins and several bills. HeroMed Core AI is one platform and one predictable monthly plan.
Pricing at a glance
HeroMed Core AI is a published flat monthly plan per practice with an included AI credit allowance; the AI Scribe is included. Other AI Heroes are optional modules.
See HeroMed pricingHeidi offers a free tier and paid plans per clinician (see their site for current rates). A practice management system is still needed alongside it.
See Heidi pricingCompare Heidi plus your practice system and messaging against HeroMed Core AI — a total-stack comparison, not scribe-to-scribe.
Common questions
Is HeroMed an alternative to Heidi Health?
Yes. HeroMed includes an ambient AI Scribe in every Core AI plan, and because it lives inside the practice system the note lands in the patient record, the AI snapshot draws on the full history, and one click turns the signed note into the invoice and real-time medical scheme claim — no separate practice system alongside it.
What does HeroMed do that a standalone scribe doesn't?
A standalone scribe covers the consultation itself — transcription, the note, even documents and code suggestions. What it doesn't replace is the practice system around it: the diary, the longitudinal patient record, the invoice and the medical scheme claim. Because HeroMed's Scribe lives inside that system, the note files straight into the record and one click turns it into the invoice and real-time claim.
Can I keep using Heidi with HeroMed?
You can, but most practices don't need to — the AI Scribe is already included in HeroMed Core AI, and the note files straight into the patient record.
Which is cheaper?
Compare the total stack. A standalone scribe subscription plus a practice system plus messaging usually costs more than a single HeroMed Core AI plan with the modules you choose.
See the difference in a live practice — no credit card required.