Orthopaedic Surgeon Practice Software & AI Scribe in South Africa

HeroMed Core AI is the modern standard for South African orthopaedic surgeon practices: one cloud platform where the AI Scribe drafts your consultation notes, reports and referral letters are generated from those notes, and billing goes from the signed note into a real-time medical scheme claim.

Orthopaedic rooms run differently from general practice. Consults are dense with history, imaging and examination findings; a large share of work happens around theatre; and every surgical episode brings motivations, authorisations and follow-up visits. The software has to keep up with that without adding typing to a surgeon's evening.

Where HeroMed fits in an orthopaedic practice

1. AI patient snapshot. Before the patient walks in, a short summary of history, previous visits and notes, so you are not scrolling through old files between consults.
2. AI Scribe drafts the note. The consultation is captured and drafted into a structured note (history, examination, imaging findings, assessment and plan) for you to review and sign.
3. Documents from the note. Referral letters, motivation letters for authorisation, reports to referring doctors and sick notes are drafted from what was already documented, using your templates. You can also ask AI questions against a patient's notes.
4. One-click billing into a real-time claim. ICD-10 and tariff codes are prepared from the signed note, the invoice is created, and the claim goes to the medical scheme in real time, with responses back in the same system.
5. Optional practice modules. Online booking, WhatsApp & SMS reminders and AI Reception can be added on the same platform when the rooms need them.

What to test before you choose orthopaedic software

• Does the consult note produce the claim, or is billing re-typed somewhere else?
• Can you draft a referral or motivation letter from the note in seconds?
• Are ICD-10 codes, tariff codes and modifiers captured per line, with scheme responses visible immediately?
• Can your secretary, practice manager and any associated practitioners work in the same patient record with role-based access?
• Is patient information handled in line with POPIA, with access logged?
• Is pricing a flat monthly fee you can predict?

How the market is structured

Orthopaedic practices in South Africa typically use one of three set-ups: a desktop or server-installed practice system with billing modules; an outsourced billing bureau working alongside a separate clinical record; or a standalone AI scribe added on top of an existing billing system. HeroMed puts the scribe, the clinical record, documents and real-time claiming on one platform run by your own team.

Getting started

HeroMed Core AI has a 14-day free trial. Start your free trial, or read the South African practice software buyer's guide.