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Clinical notes and AI scribes

What is an AI medical scribe?

An AI medical scribe listens to a consultation, with the patient''s consent, and drafts the clinical note for the practitioner to review, correct and sign. It does not diagnose, decide or sign anything. In HeroMed the AI Scribe is included in the Core AI plan and drafts straight into the patient record.

Written by the HeroMed team · Last reviewed 7 September 2026

How it works in practice

  1. You get the patient''s consent to record the consultation.
  2. The consultation happens normally — no dictating, no pausing to type.
  3. The scribe produces a structured draft note in the format your discipline uses.
  4. You read it, correct anything wrong, add what is missing, and sign it.

Step 4 is not optional. The note is the practitioner''s clinical record and the practitioner''s responsibility.

What it is good at

  • Turning a spoken consultation into a structured, readable note
  • Keeping the same structure across every note in the practice
  • Removing the after-hours catch-up that most clinicians do unpaid

What it is not

  • Not a diagnostic tool
  • Not a substitute for clinical judgement
  • Not something that signs, bills or decides on your behalf

What to get right before you switch it on

Consent wording, where recordings are stored and for how long, who in the practice can see them, and a review habit that never gets skipped.

More: our AI Scribe page and a clinician''s guide to AI medical scribing.

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