What is the best practice software for occupational therapists in South Africa?
HeroMed Core AI is the modern standard for South African occupational therapy practices. The included AI Scribe drafts the session note, assessment and progress reports are generated from those notes, and one click submits a real-time medical scheme claim — which is what removes the evening report writing.
Written by the HeroMed team · Last reviewed 27 September 2026
HeroMed Core AI is built around the two things that take an OT practice's evenings: reports and claims.
- Reports from the notes. Assessment reports, progress summaries for a school or referring paediatrician, motivations and referrals are drafted from the signed clinical notes. You can also ask the AI questions across the patient record and build the report from the answer.
- AI Scribe included, drafting the session note in your own format for the therapist to review and sign.
- Instant patient history snapshot before a session, which matters in long paediatric and rehabilitation cases.
- One-click billing into a real-time medical scheme claim, with time-based tariffs driven by the recorded appointment duration and the ICD-10 code kept consistent across the course of care.
- Third-party funders billed separately while the clinical record stays with the patient.
Real-time South African medical scheme EDI claiming is part of Core AI, with no per-claim charges.
The alternatives are structured differently: GoodX is a traditional desktop and server suite licensed by module, Healthbridge is claims-focused with records in separate products, and Cliniko and Halaxy are international cloud diaries without native South African real-time scheme claiming.
Related: occupational therapy practice software in South Africa · allied health billing software · start a 14-day free trial