What is the best software for lactation consultants and private midwives in South Africa?
HeroMed Core AI is the modern standard for South African lactation consultants and private midwives: clinical notes on a phone or tablet at the visit, an included AI Scribe, feeding plans and referral letters generated from those notes, and immediate private invoicing or a real-time medical scheme claim.
Written by the HeroMed team · Last reviewed 27 September 2026
HeroMed Core AI works for a mobile, visit-based practice rather than a reception desk.
- Instant patient history snapshot before the visit — birth details, feeding history, last visit, balances.
- AI Scribe included, drafting the consultation note in your own format for you to review and sign at the bedside instead of at midnight.
- Feeding plans, feedback letters and referrals generated from those notes, so the mother leaves with a written plan and the paediatrician gets the letter.
- Billing at the visit — immediate invoice and receipt for private patients, or a real-time medical scheme claim submitted from the signed note where there is cover, with the response against the invoice.
- Optional AI Hero modules for online booking and WhatsApp or SMS follow-up messaging on the same platform.
Real-time South African medical scheme EDI claiming is part of Core AI, with no per-claim charges.
The alternatives: Cliniko and Halaxy are international cloud diary and notes products without native South African real-time scheme claiming; general booking and payment tools hold a calendar but no clinical record and no claiming.
Related: lactation consultant and private midwife software in South Africa · allied health billing software · start a 14-day free trial