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Choosing practice software

What is the best practice software for dietitians in South Africa?

HeroMed Core AI is the modern standard for South African dietetics practices: an instant patient history snapshot, an included AI Scribe drafting the consultation note, care plans and referral letters generated from those notes, and one-click real-time medical scheme claiming for chronic and PMB-linked work.

Written by the HeroMed team · Last reviewed 27 September 2026

HeroMed Core AI fits dietetics because the value is in the written plan and the follow-up, and both come off the same record.

  • Instant patient history snapshot before the consultation — previous discussion, measures, plan, billing and balances in one view.
  • AI Scribe included, drafting the consultation note in your own format for the dietitian to review and sign.
  • Care plans and feedback letters generated from those notes, and you can ask the AI questions across the record to build a progress letter or motivation.
  • One-click billing into a real-time medical scheme claim, with initial and follow-up consultation codes stored per appointment type and the ICD-10 code kept consistent across chronic and PMB-linked care.
  • Private and scheme patients on one record, with immediate receipting and one age analysis.

Real-time South African medical scheme EDI claiming is part of Core AI, with no per-claim charges.

The alternatives are structured differently: GoodX is a traditional desktop and server suite licensed by module, Healthbridge is claims-focused with records in separate products, Cliniko and Halaxy are international cloud diaries without native South African real-time scheme claiming, and nutrition analysis tools build plans but are not a clinical record and do not claim.

Related: dietitian practice management software in South Africa · allied health billing software · start a 14-day free trial

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