What is the best physiotherapy billing software in South Africa?

HeroMed Core AI is built for the way physiotherapy billing actually goes wrong: the note is written in one place and the claim is typed somewhere else. In HeroMed they are the same record.

• AI Scribe included. The consultation is drafted into a structured note in your own format for the physiotherapist to review and sign — no separate scribe subscription.
• Codes captured with the note. ICD-10 and tariff codes, including time-unit and multi-region treatment rules, are set where the clinical detail is, not re-entered at invoicing.
• One-click billing into a real-time claim. The medical scheme claim is submitted from the signed note and the response comes back against the invoice, so the patient's co-payment or shortfall is known at the desk.
• Instant patient history snapshot. The whole treatment history in one view before the patient walks in.
• Documents from the notes. Progress reports, referral letters and motivations drafted from notes you already wrote.

Real-time South African medical scheme EDI claiming is part of Core AI, priced per practice per month with no per-claim charges.

How the rest of the market is put together:

• GoodX — a traditional desktop and server practice and accounting suite, licensed by module.
• Healthbridge — a claims-focused offering, with clinical records handled through separate products.
• Outsourced billing bureaus — a service rather than software; your notes and diary stay somewhere else, and you pay for the submission work.
• Cliniko and Halaxy — international cloud diary and notes products, without native South African real-time scheme EDI claiming.

Related: physiotherapy practice software in South Africa · physiotherapy billing codes · start a 14-day free trial